IMPORTANT SHIPPING NOTICE
Scot Mart Shipping Information
Experience the joy of online shopping with Scot Mart! Your world of scents, Gifts, Women, Men, Kids, Home and Kilt & Clan are now just a click away, delivered directly to your doorstep. We offer tracked delivery for added peace of mind on orders to the UK, Europe, and selected worldwide destinations.
Please note: Our estimated delivery times are based on working days (Mon-Fri) for orders placed before 1pm. Any orders placed after 1pm will be processed the next working day. For our Next Day option, orders are fulfilled by Parcel Force if placed by 1pm Mon-Fri.
Shipping to the UK
All UK mainland orders will be dispatched through either Royal Mail or Parcelforce. Enjoy free delivery on orders over £50, shipped out through our 48 Tracked service. You also have the option to select a faster tracked service at checkout. For those hefty orders over 2kg, we’ve got you covered with Parcelforce next day delivery, if placed before 1pm.
So why wait? Dive into the world of your choice with Scot Mart and let us deliver happiness to your door!
FREE Click and Collect Available from our address located at Canad Court, 81 Miller Street, G1 1EB, Glasgow.
We recommend that to ensure your items are delivered on time please place your order as early as possible to allow time for unforeseen delays, or choose our Next Day Courier delivery option.
Shipping to Europe
We are thrilled to announce that Scot Mart Perfumes now offers EU Deliveries! Our esteemed customers in Europe can enjoy a seamless shopping experience with prepaid Customs Clearance fees, ensuring no unexpected costs. This new service covers all charges introduced following the UK’s departure from the European Union. Our starting shipping charges are listed below and may vary depending on the package weight.
Here’s a more visually appealing representation of our shipping charges:
Please note that these charges are starting rates and may vary depending on the package weight. Happy shopping with Scot Mart Limited! 🎉
Why have prices changed for European orders?
Great news for our EU customers! We’ve made shipping to the EU a breeze by including Customs Clearance fees in your purchase. This means no more delays or unexpected fees before your parcel is delivered. Just smooth and straightforward shopping with us. Enjoy a seamless shopping experience with Scot Mart Limited! 🎉
CUSTOMS CLEARANCE EXPLAINED
What does custom clearance mean?
Important Notice for our EU Customers! Please be aware that all goods shipped from the UK to EU destinations are subject to Customs Clearance charges. These charges are separate and not included in your shipping fees, which will be calculated at checkout. We appreciate your understanding and cooperation.
How long does customs clearance take?
We understand that customs clearance can sometimes be a hassle, but not with us. At Scot Mart Perfumes, we take care of all the paperwork in-house, ensuring your order is delivered directly to your door without unnecessary delays.
Typically, customs clearance can take up to 24 hours, but we’ve got it covered. This means you won’t have to deal with the delays associated with Delivery Duty Unpaid (DDU), which often involves customs duties being paid by the customer before the order is released by customs for delivery. With us, you can enjoy a smooth and straightforward shopping experience.
Exciting News! Scot Mart Limited is now shipping to Worldwide destinations! 🌍
We’re thrilled to announce that we can now ship to more international destinations, including the US, South America, Canada, Asia, Australia, and New Zealand, among others. Previously, orders containing spray products were not eligible for shipping as they are classed as ‘Dangerous Goods’. However, we’ve simplified the process and are now able to deliver these products worldwide. 📦✈️
You might be wondering, what are dangerous goods?
While perfumes are not harmful to you, they can pose a hazard when shipped via air if not packaged or handled properly. Spray perfumes, in particular, contain flammable solvents necessary to give the perfume an atomising effect and cause the perfume to evaporate faster, enhancing the fragrance’s sillage and projection. The International Air Transport Association (I.A.T.A) classifies these as “UN1266: Perfumery Products with Flammable Solvents”.
As a result, they require highly specialised packaging and handling by trained and qualified personnel when shipped by air. This is the fastest way to get your perfumes delivered to you from abroad. However, the handling and packaging process is more costly and results in a handling fee when shipping globally.
At Scot Mart Limited, we have always prioritized offering our customers the best quality products while being as transparent as possible about the costs. Due to the strict regulations on the transportation of spray/scent goods by air, we aim to clarify the costs associated with shipping international orders before you place your order.
We hope this makes your shopping experience with us even more enjoyable! Happy shopping with Scot Mart Limited! 🎉
Important Shipping Information for Scot Mart Limited Customers
Shipping costs will be calculated at checkout. The Dangerous Goods fee is included for shipping to international countries outside the EU.
For our valued customers in Brazil, please provide your CPF (ID no.) or RG in the notes section of your order before checkout. This information is necessary for customs purposes.
Please note that we do not cover customs clearance services. Therefore, customers would need to pay any applicable duties and taxes for their order so that the goods can be released in the above countries.
This policy was last updated on 30/11/2023. We appreciate your understanding and cooperation.
General Shipping Information for Scot Mart Limited Customers
Overview
This Policy refers to how we process orders placed through scotmart.uk or thescotmart.com (the website / this site). By using these sites for the purposes of ordering goods from Scot Mart Limited, you agree to be bound by the provisions of this Policy.
Please note that all orders placed on these sites will be shipped by Scot Mart Limited through the services of our selected shipping partner/s. There is no option for customers to select their own shipping providers.
Upon successfully placing your order, a confirmation will be sent to your registered email address and / or via SMS to your specified mobile number. By placing an order on this Site, you, the user, agree to such forms of communication. The order confirmation will include your order details, invoice amount and the order number. This is not an acceptance of your order; it is an acknowledgement that we have received your order. A dispatch notice / shipping confirmation will be sent to confirm that your order has been processed for shipment. You may be contacted prior to shipping to confirm your order details and / or for any clarification regarding your order.
Where we Deliver
Shipping to all countries may not be available. To find out if we can ship to your country, please contact us through our contact form / telephone / email and we will be happy to assist you. If you cannot find your country listed in the drop-down menu in the ‘Checkout’ page, we may not be able to ship to your country. Please contact us for assistance regarding countries not listed therein.
Please note that we can only deliver goods to a home or office address. Orders placed for delivery at Post Office boxes will not be processed and Scot Mart will not be held liable for orders placed through our site for delivery to an ineligible destination.
Delivery Times
We aim to process all UK deliveries within 2-3 working days, provided the order is placed and confirmed before 13:00 (UKGMT). All deliveries within the UK will not be subject to customs charges or taxes. Orders placed on Fridays and public holidays will be processed on the next working day.
Shipping times for international deliveries will vary from country to country. However, you will be able to track your order through your order number for updates on the delivery of your order.
Estimated shipping times are based on the date and time of placing the order, and the delivery destination.
You will be notified via email and / or via SMS once your order has been shipped. If you have placed multiple orders that are likely to be shipped at different times, then you will be notified when each order has been shipped.
If you have any questions or concerns, please don’t hesitate to email us at info@thescotmart.uk
Shipping / Delivery Charges Information for Scot Mart Limited Customers
Overview
Estimated shipping charges will be added to your invoice amount (where actual charges are not available). Please note that the shipping charges will vary depending on the quantity of goods ordered, the shipping weight, and the delivery destination. Certain surcharges may be applicable to some orders, depending on the type of product bought, the delivery destination, or a combination of the two. These will also be added to your invoice amount. For any clarifications or enquiries relating to shipping charges, please contact us.
Other charges (if applicable) at the port of entry into your country (for international orders) are not included in the invoice amount and you, the purchaser, are liable for such charges, e.g. import duties and customs taxes. Scot Mart Limited will only collect charges for the products and shipping costs to your desired delivery destination.
Please note that we are currently unable to ship Eau de Parfum products and Aerosol sprays to non-mainland European destinations such as the Canary Islands. This does not affect the delivery of orders containing Bukhoors, Perfume Oils, Body Lotions, and non-ceramic burners such as metal and crystal burners. But our Scottish products we can ship according to subject and availability.
For hassle-free communication, and for your convenience, please add the e-mail address info@thescotmart.com to your address book to ensure our emails are not filtered out by your spam/junk mail filters. You can also get in touch with us via telephone in case you do not receive our emails.
If you have any questions regarding delivery, our customer service team are on hand to assist you at info@thescotmart.com